Frequently Asked Questions

• How do I join BurialPlots.com?
  
• How do I log-in to my account?
  
• What if I forgot my password?
  
• How do I edit/update my account information?

• How do I search for cemetery property?

• How do I place a new ad?
  
• How safe is it to order an ad?
  
• What payment types do you accept?
  
• How long does my ad run for?
  
• Are there any additional charges?

• Where do I find the ads I've created?
  
• How do I edit my ads?
  
• How do I upload photos for my ads?
  
• How do I change the photo for my ad?

• What if I can't find the cemetery property I want to buy?
  
• How do I edit or change my request to purchase?
  
• How do I delete a request to purchase?

• How do I save ads to my favorites for viewing later?
  
• How do view the ads stored in my favorites?
  
• How do delete the ads stored in my favorites?

• How do contact you if I have a general question, comment, or suggestion about BurialPlots.com?
  
• How do contact you if I have a question, comment, or suggestion about selling my cemetery property on BurialPlots.com?
  
• How do contact you if I have a question, comment, or suggestion about the BurialPlots.com website?

How do I join BurialPlots.com?	Top

Individuals:

1. Go to http://www.burialplots.com/register/user-register/
   
   
2. Fill in all of the required information and click the "Register" button.

Brokers/Cemeteries:

1. Go to http://www.burialplots.com/register/broker-register/
   
   
2. Fill in all of the required information and click the "Register" button.

How do I log-in to my account?	Top

1. Go to http://www.burialplots.com/my-account/login/
   
   
2. Enter your username and password. Then click the "Log-In" button.

What if I forgot my password?	Top

1. Go to http://www.burialplots.com/my-account/forgot-my-password/
   
   
2. Enter your username or the e-mail address you used to create your account. Then click the "Send Password" button.
   
   
3. Check your e-mail a few minutes later for your password notification.

How do I edit/update my account information?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Go to http://www.burialplots.com/my-account/edit-account-info/
   
   
3. Edit or update your information. Then click the "Update" button.

Search:

How do I search for cemetery property?	Top

1. Go to http://www.burialplots.com/search/
   
   
2. Select the options you want (location, property type, price range, etc.)
   
   
3. Click the "View Results >>" button.

Place New Ads:

How do I place a new ad?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Go to http://www.burialplots.com/sell/new-ad/
   
   
3. Select which option you want (whether you want to buy one advertisement or more). Then click the appropriate "Buy Now" button.
   
   
4. Enter your Paypal account information (e-mail address and password) or create a new account and then pay.
   
   
5. Go to http://www.burialplots.com/sell/new-ad/
   
   
6. Insert all of the required information. Then click the "Submit" button.

How safe is it to order an ad?	Top

Your payment information is protected by 128 bit SSL encryption (the highest level commercially available) so that it's safe and secure while being processed. We use industry leader Paypal to process your orders so you have absolutely nothing to worry about.

What payment types do you accept?	Top

You can pay by credit card, debit card, eCheck, or your Paypal balance.

How long does my ad run for?	Top

Your ad runs for one whole year. And if you sell your property before the year is over, you can edit the ad and sell another property at no additional charge.

Are there any additional charges?	Top

No. We don't charge you any hidden or additional fees. And you pay us absolutely no commissions.

Manage Ads:

Where do I find the ads I've created?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Go to http://www.burialplots.com/sell/manage/

How do I edit my ads?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Go to http://www.burialplots.com/sell/manage/
   
   
3. Click the "Edit Ad" button underneath the ad you want to change.
   
   
4. Update your advertisement on the next page. Then click the "Edit Ad" button.

How do I upload photos for my ads?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Go to http://www.burialplots.com/sell/manage/
   
   
3. Click the "Upload Photo" button underneath the desired ad.
   
   
4. Click the "Browse or Choose" button on the next page. Then select the GIF or JPEG file you want to upload.
   
   
5. Click the "Upload" button.

How do I change the photo for my ad?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Go to http://www.burialplots.com/sell/manage/
   
   
3. Click the "Upload Photo" button underneath the desired ad.
   
   
4. Click the "Browse or Choose" button on the next page. Then select the GIF or JPEG file you want to upload.
   
   
5. Click the "Upload" button. Your previous photo will be overwritten by the new one.

Request To Purchase:

What if I can't find the cemetery property I want to buy?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Post a request to purchase at http://www.burialplots.com/my-account/new-request-to-purchase/.
   
   
3. We'll contact you by e-mail when a new property is added to our database that matches your criteria.

How do I edit or change my request to purchase?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Go to http://www.burialplots.com/my-account/request-to-purchase/.
   
   
3. Select the request to purchase you want to update and click the "Edit" button located underneath it.
   
   
4. Make your changes. Then click the "Submit" button.

How do I delete a request to purchase?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Go to http://www.burialplots.com/my-account/request-to-purchase/.
   
   
3. Select the request to purchase you want to update and click the "Delete" button located underneath it.
   
   
4. Click the "Yes" button underneath where it says "Are you sure you want to delete this request to purchase?"

Favorites:

How do I save ads to my favorites for viewing later?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Click the "Add To Favorites" button when you're viewing an advertisement.

How do view the ads stored in my favorites?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Go to http://www.burialplots.com/my-account/favorites/
   
   
3. Click the "View Ad" button underneath the advertisement you want to view.

How do delete the ads stored in my favorites?	Top

1. Log-in to your account at http://www.burialplots.com/register/login/.
   
   
2. Go to http://www.burialplots.com/my-account/favorites/
   
   
3. Click the "Delete" button underneath the advertisement you want to delete.
   
   
4. Click the "Yes" button underneath where it says "Are you sure you want to delete this ad from your favorites?"

Contact Us:

How do contact you if I have a general question, comment, or suggestion about BurialPlots.com?	Top

1. Go to http://www.burialplots.com/contact/general-info/

How do contact you if I have a question, comment, or suggestion about selling my cemetery property on BurialPlots.com?	Top

1. Go to http://www.burialplots.com/contact/sales-assistance/

How do contact you if I have a question, comment, or suggestion about the BurialPlots.com website?	Top

1. Go to http://www.burialplots.com/contact/technical-support/